care standards

The Care Certificate is made up of the 15 minimum standards that should be covered if you are ‘new to care’

  • Understand your role

  • Your personal development

  • Duty of care

  • Equality and diversity

  • Work in a person centred way

  • Communication

  • Privacy and dignity

  • Fluids and nutrition

  • Awareness of mental health, dementia and learning disabilities

  • Safeguarding adults

  • Safeguarding children

  • Basic life support

  • Health and safety

  • Handling information

  • Infection prevention and control

we offer

  • Expert training

    Expert carer training before you start, so that you’re fully prepared and confident on your first day in the role

  • Refresher courses

    Ongoing refresher courses as and when needed, to ensure your skills and knowledge are always up to date

  • Full support

    The full support of your locally based manager, with regular meetings for extra advice and support

  • Personal development plan

    A personal development plan to help identify any areas for professional and personal development

  • Qualifications

    The option to complete any formal health and social care qualifications that might be relevant to your career

  • Career opportunities

    Many opportunities to grow your career, as a carer mentor, at your local branch or in an office or support role

Excellence in care

The care certificate aims to equip health and social care support workers with the knowledge and skills needed to provide safe and compassionate care.

We welcome ‘new to care’ applicants who share our values and commitment to excellence in care.

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Start your career in care today